2020 Virtual Attendee Guide

Welcome! The virtual event platform will be your gateway to education and networking for AAAM’s 2020 Virtual Live Online Scientific Conference. This quick guide will help you maximize your experience during the event. If you have not received an email with your login credentials by the end of the day on Thursday, October 8th, please contact the AAAM office at info@aaam.org. (Pro tip: check SPAM/Junk folder if it’s not in your inbox.)

If you have any questions, please contact info@aaam.org or 312/596-5214.

Accessing the Platform

You will receive an email from rflowers@aaam.org with your link to the virtual event platform. This link is unique to you and should not be shared with anyone. It grants you access to the sessions and tracks your attendance.

If you would like to share the event with a colleague, please register them here. Each attendee must be registered separately. You will not be permitted to access the live sessions via the same link on multiple devices.

We recommend that you open the platform in Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari. Other browsers, such as Internet Explorer, may not be compatible with the platform. Using Internet Explorer can result in content failing to load and attendance not being tracked.

Attending Sessions

INSTALLING ZOOM

We recommend going to the Zoom Download Center before the event to download and install Zoom Client for Meetings. After installing, join a test Zoom meeting to confirm that your microphone and speakers are working properly.

If you do not install the Zoom app before the event, you will be prompted to do so when you join your first live session. Note that it may take a few minutes to download and install the app, delaying your access to the session.

JOINING A LIVE SESSION

Open the virtual platform and click Schedule in the Education submenu. Click Attend next to the session name to open the session portal. Click Join Meeting or Join Webinar to launch Zoom. The button text will vary depending on setup.

VIEWING RECORDED POSTER SESSIONS

Open the virtual platform and click Schedule in the Education submenu. Click Attend next to the session name to open the session portal. Click the play button in the video player to view the session.

The session will not be marked as complete until you have watched at least 95% of the video. You can go back to re-watch parts of the video but you will not be permitted to move forward past the part you have already watched. Please plan to attend the poster chats on Thursday, October 15 from 1:30pm – 2:00pm ET and from 3:30pm – 4:00pm to engage with and ask questions of the presenters.

WHAT TO EXPECT

• The sessions will take place via Zoom webinar and the networking sessions will take place via Zoom meeting.
• As much as we would love to be able to see your faces, attendees won’t be able to have video or audio enabled during the content sessions.
• Q&A: If you have questions for our presenters, please type them into the Q&A. You can up-vote questions by clicking the thumbs up icon underneath the question you want answered – this will help the moderator navigate the Q&A for the presenter. You can switch views between “All Questions” or “My Questions” by clicking the Q&A tab.
• You can engage with other attendees using the chat feature.
• Please adhere to our AAAM Code of Conduct which can be found here.
• AAAM staff will be available during the event. Please contact staff through the Q&A or chat box on the Zoom platform. Alternatively, you may email info@aaam.org or call 312/596-5214.